Sweetnight 3 Inch Cooling Gel Memory Foam Mattress Topper Queen Size - Bamboo Charcoal Infused, Medium Plush, Waterproof Mattress Protector with 4 Bed Sheet Holder Straps - Perfect for Hot Sleepers, Guest Beds & Dorm Rooms

I got this to raise the level of my guest bed, which was a little low and firm for some of my guests. This topper raised it a few inches, but was so soft it made it hard for my elderly mom to get out because she sunk in so much. Everyone said they slept well on it and that it was comfy, though!The issue with shopping for mattress toppers is it's all so subjective to each individual. First, mine was missing the straps to hold it down, and this thing needs those for sure. That aside. If my partner hadn't already fallen asleep I would have thrown it on the floor after the first while of tossing and turning and definitely after waking up in pain. Is firm or soft? Um, both? If your a smaller lighter person it's probably firmer. It sinks a lot. A lot. Without those straps it pulls up off the bed all over while at it. The amount of memory foam is miniscule. Since it's egg rate style your getting maybe a half inch. So your essentially sleeping on a large couch cushion. I thought the foam would be firmer but it's not at all really. The pictures depict the memory foam as a "gel swirl" the gel being cooling the white being regular foam. Mine was all white with a couple small blue splotches. Yes it was hot. One night of torture was more than enough. Now the mattress protector I didn't use. I pulled it out and seen it's a very nice material on the outside, very soft. It's a true thick vinyl backed protector though and those don't breath so I put it back in the package. It seems nice quility though for sure. I had high hopes but it wasn't for me at all.I had free return I just had to figure out how to get it into a box. Luckily I have a family member who was able to get me a nice large box. That's only a small part. You gotta get it in. I'll tell you what I did so it may help someone else. I had saved the plastic it came in. (I only slept on it one day and knew it was going back) so I laid a clean flat sheet on the floor and hauled it out to it. Step one lay the plastic down and working with another person or 2 fold it into 3rds and you should be able to work it into the plastic, someone will hold it down in there while another takes tape (I used packing tape on a cutter) and starts making wraps going down it, on the plastic only of course. So it'll be a giant roll in plastic when your done. Then you gotta try to start rolling it from one end. This took an entire person's sheer will and body weight laying on it and slowly working it. Another person can help while also potentially make a few relief cuts in the plastic if it's getting too much pressure and not escaping. Remember since this is mostly regular foam and not memory foam it don't stay squished at all on its own. So now you got it rolled and this person is laying on top of this roll unable to move because it's fighting back. (This was an entire 6ft man fighting the roll) Take that tape and try to work around the human laying on it and wrap it. Ideally your gonna do whole wraps around it. It's team work but it worked out. None of this could have been done without that plastic, it's the lifesaver here. So if you threw your plastic away and need to send it back, go get some plastic sheeting, heavy enough for the pressure it'll be enduring, it'll be a life saver for working this into something you can box.We ordered the queen to help add some depth to our mattress for support. When it arrived it puffed up pretty quickly. We put it on the bed and immediately noticed it hung over the sides a noticeable amount. We also didn’t personally like the feel of either side. We ended up putting it on the bottom of our mattress(our mattress is a memory foam) and it offers some support from underneath which is nice. The mattress protector is nice though. Seems to do it’s job and has nice elastic bits to hold it in place. My only complaint with it is that it doesn’t let air out so when we get in bed it kinda puffs up with the air. Other than that it’s soft and nice.I never write reviews but this deserves it! The packaging was very good and I love how all the instructions (and the plastic cutter that came with it) came In the envelope. That envelope was a very good touch! The foam came with its own cover also so u can wash it. But it added so much comfort to my bed I’m amazed!!!The only two things I would change is the straps you have to put on to hold the foam and the cover for the foam mattress. You could just put a cover that already has straps on it. BUT the foam and mattress pad protector(which is also awesome) all stay on the bed I don’t have to keep adjusting the foam or even my sheets like I was doing with my last foam topper. And the mattress pad protected (which I love!!) has straps built in so it actually has extra straps to hold the foam. It’s awesome!I’m very Impressed and it took awhile to pick one and I’m so happy I picked this one!! Thanks so much!I really wanted to love this. I spent so long researching and reading reviews before I bought it. But it is pretty dense and firm. I got this topper because our brand new Sealy mattress that was supposed to be perfect for side sleepers was...not. Way too firm. I was waking up with my arms asleep and with headaches every morning. After using this topper for a month, I can say the headaches have subsided and my arms haven’t fallen asleep at all. I also experience better sleep with it over the mattress. But I still think it’s too firm, at least for a solid side sleeper like me. The shallow egg crate all but vanishes after you add the protector and fitted sheet. That’s not a selling point. I can’t feel it.It doesn’t get overly hot and stays cool longer in winter. It does form to your body a bit and has not lost its shape in any way after a little over a month. I liked the packaging and the easy directions. So those are pluses.Overall, I think it’s fine for back sleepers, but I would not have purchased it, had I known how firm it would be.Update: So after almost a year, I’m happy to report that it had not lost its shape one bit but at the same time has gotten much softer. Still wouldn’t recommend it to a side sleeper, but I have learned to sleep on my back more often, which I suppose is a good thing.If you are accustomed to nice mattresses, this is not for you. Don’t save here, clip coupons. However, for a guest bedroom and maybe even a child’s bedroom this is suitable and will work well