GhostBed Adjustable Bed Frame Power Base with Memory Foam Mattress - Electric Bed Base with Zero Gravity & Massage - Twin XL for Back Pain Relief & Better Sleep

The bed itself didn't end up inflating to the full 10" initially so I gave a rang to GhostBed to review replacement options or if there's something we didn't think of to try to encourage this guy to inflate. The bed itself was fine otherwise, and surprisingly comfortable to sleep on but for my personal preference this was a little too soft (a "medium" feel, versus "medium-firm" perhaps?). The inflation issue primarily affected the sides of the mattress, and as I'm 9 months pregnant, that's a no-go for me to be able to sit up/leave the bed, and access the crib.When contacting Ghost, the customer service was phenomenal. They discussed the options, were very communicative and quick to get back to us between the normal back/forth you'd expect when making a warranty claim. I previously had the Classic 11" mattress through GhostBed and it felt "just right" as Goldilocks would say. I think I'll stick with my Classic 11" bed style via Ghost, but I'm confident that they would've replaced the 10" Ultimate without issue. I ended up requesting an upgrade back to the Classic 11" based on my preferences, which was a very easy process and tiny upcharge accordingly, but would still recommend the company overall.Ordering through Amazon was easy and convenient, but a wise note, any claims/concerns will go first through Amazon's processes to get the right Ghost rep for you.